I’m ready to shop – how do I sign up? You don’t need to register prior to making your first Afterpay purchase. When you are making a purchase simply choose Afterpay as your payment method at checkout. If it’s your first time using Afterpay, you will provide payment details as usual to complete your purchase.
How does installments work? USA
Installments by Afterpay allows us to offer installment plans for online shoppers, allowing your purchases to be paid in four installments, due every 2 weeks.
When will my first payment be taken? You will more than likely pay the first installment of the purchase price at the time you place the order. If you have been shopping with Afterpay for some time and have a really good repayment history. You may find that we defer taking the first payment until 2 weeks after you make your purchase. In all cases, you will be notified on-screen if the first payment is due there and then or if it will be deferred by 2 weeks.
First payment higher than the other three?For some purchases, if your total order amount exceeds your Afterpay approved-spending limit the first payment may be higher than subsequent payments. Afterpay will show you how the installments are split before you pay.
Is there a cost for using Installments by Afterpay?Installments by Afterpay is a free service offered by retailers to shoppers – there are no upfront fees charged or any interest incurred.The only fees that may be incurred by shoppers are late fees if your scheduled payments are unsuccessfully processed. After being notified, you must login to your Afterpay account to make your payment via a different method. Late fees for shoppers in the USA are capped at 25% of the order value.
Is Afterpay safe and secure?We understand how important security is so we ensure that your personal information is protected. Afterpay is a PCI DSS Level 1 certified compliant Service Provider organization.PCI DSS is a comprehensive set of requirements created by the Payment Card Industry Security Standards Council to enhance cardholder data security and to ensure the safe handling and storage of sensitive credit card information and data. This is the highest level of security in the payment industry.
When will my order ship if I pay with Afterpay?Your order ships ASAP in 1 – 2 business days.
Can I call and speak to someone at Afterpay? Afterpay is available online 7 days a week in the USA 7 am – 7 pm CST at 1-855-289-6014.